PrivacyPrivacyPolicyPolicy

22 September 2026

In short

We are Makonis Software Solutions Private Limited. When you fill in a form on this website (an enquiry, a demo request, or a job application), we use the details you give us only to respond to you or process your application, and nothing more, unless you separately agree to it. We do not sell your personal data. You can ask us what we hold about you, ask us to correct or delete it, or withdraw any consent you have given, at any time. This notice covers this website only. It does not cover data handled inside Makonis products (such as Makoplus or TalentTrack Pro) by our customers, which is governed by our contracts with them.

About this notice

1.1.WhoWhoweweareare

This website, makonissoft.com, is operated by Makonis Software Solutions Private Limited ("Makonis", "we", "us"), registered at 51, 3rd Cross Rd, Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India.

For the personal data we collect through this website, Makonis is the "Data Fiduciary" under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"), the entity that decides why and how your data is processed.

This notice covers only the personal data collected through this website (makonissoft.com), for example through our enquiry, demo, and career application forms. It does not cover:

  • Data belonging to our client projects, which is handled under the terms of our contract with that client; or
  • Data collected by customers using our products (such as Makoplus or TalentTrack Pro), which is governed by our agreement with that customer, not by this notice.

Data we collect

2.2.WhatWhatwewecollectcollectandandwhywhy

We only collect personal data that you choose to give us through this website, plus limited technical data generated automatically when you visit. The table below sets out each category, what it is used for, and on what basis.

Data collectedPurposeBasis
Name, email address, phone number, message, and product of interest, collected from the Contact, "Book a demo", and "Talk to an expert" formsTo respond to your enquiry, arrange a demo, or connect you with the right person at MakonisVoluntarily provided by you for this specific, stated purpose
Resume/CV, name, email, phone, current employer and role, location, qualifications, skills, experience, current and expected salary, and notice period, collected from the Careers application formTo assess your application and consider you for a role at Makonis, including using automated tools to read your resume and pre-fill parts of the application formVoluntarily provided by you for this specific, stated purpose
Technical data such as IP address, browser type, device type, and pages visited, recorded in server logsTo keep the website secure, diagnose faults, and maintain normal operationNecessary to operate the website. We do not use this data for anything beyond security, troubleshooting, and normal website operation.

We currently do not use analytics, advertising, or tracking cookies on this website, and no such data is collected.

Sharing data

3.3.WhoWhoweweshareshareyouryourdatadatawithwith

We share personal data only with:

  • Service providers who host our website, email, and forms, and who process data only on our instructions (for example, our hosting provider and email provider);
  • Government authorities, regulators, or courts, where we are required to by law; and
  • For job applicants, your resume, CV, and application details may also be shared with our client companies for staffing and recruitment purposes.

We do not sell your personal data to anyone.

International transfers

4.4.TransfersTransfersoutsideoutsideIndiaIndia

We currently store and process personal data collected through this website within India, and we do not transfer it outside India.

Retention

5.5.HowHowlonglongwewekeepkeepyouryourdatadata

Data groupRetention period
Enquiry, demo, and "talk to an expert" form submissions24 months after our last contact with you, then deleted
Job applications and resumes12 months after the last activity on your application, then deleted

Security

6.6.HowHowweweprotectprotectyouryourdatadata

Data submitted through this website travels over an encrypted (HTTPS) connection. Access to personal data we hold is limited to staff who need it to do their job, and we expect our service providers to protect data under written agreements with us. No method of storing or transmitting data is completely risk-free, and we do not claim otherwise.

Your rights

7.7.YourYourrightsrights

Under the DPDP Act, you have the right to:

  • Ask us for a summary of the personal data we hold about you and who we've shared it with;
  • Ask us to correct or update inaccurate or incomplete data;
  • Ask us to erase data that we no longer need for the purpose it was collected for;
  • Withdraw any consent you have given us, at any time, as easily as you gave it;
  • Raise a grievance with us if you are unhappy with how we've handled your data; and
  • Nominate another person to exercise these rights on your behalf if you die or become incapable.

Making a request

8.8.HowHowtotouseuseyouryourrightsrights

To exercise any of the rights above, write to info@makonissoft.com from the same email address you used with us, and tell us what you're asking for. We will reply within 30 calendar days.

Grievance

9.9.GrievanceGrievance

If you are not satisfied with our response, you can write to us at info@makonissoft.com.

If your grievance remains unresolved, you may complain to the Data Protection Board of India.

Children

10.10.ChildrenChildren

This website is intended for business visitors and is not directed at, or intended for use by, individuals under the age of 18. We do not knowingly collect personal data from children through this website.

Updates

11.11.ChangesChangestotothisthispolicypolicy

We may update this notice from time to time. The version number and effective date at the top of this page will always show the latest version.

Contact

12.12.ContactContactdetailsdetails

Registered office

Makonis Software Solutions Private Limited
51, 3rd Cross Rd, Aswath Nagar, Marathahalli
Bengaluru, Karnataka 560037, India

Contact Us

+91 8151884545